A highly effective management professional with a strong track record in a variety of secretarial and managerial roles, whose commitment to efficiency and customer service brings added value to the private and public sector environment.

A self-disciplined individual, combining excellent organisational skills with an eye for detail and presentation, having a proven impact on a business’s processes and consequent performance. Self-motivated and self-disciplined with excellent time-management skills. Able to communicate at all levels, demonstrated through the daily contact with customers, colleagues and suppliers in writing, on the telephone and face-to-face. Experienced liaising with clients, internal and external.


Extensive experience, at management level, providing full office management, project management, staff training and management experience, together with quality secretarial service and support to senior management, in a competitive, commercial environment.

Dianne began her career working for a family-run business, specialising in buying/selling redundant paper and board stock where she held a variety of positions. She has since worked and gained experience in all aspects of office management and local/national marketing campaigns in the private sector. More recently Dianne worked in the public sector providing support to head of service and a team of business advisers, delivering professional business support.

Dianne is responsible for managing the Brook office; providing full office management to the Brook team; management of the office, staff and work load in a timely and effective manner; providing diary management to the Director and SMT; together with full project management and quality secretarial support to the Brook team.